Field Service

Field service, dispatched smarter

Scheduling, routing, and real-time visibility for service teams. Send the right technician to the right job, every time.

Optimize routes between service calls. Account for skill-matching, parts availability, and priority SLAs.

Schedule jobs within customer time-windows. Automated reminders and live ETA updates.

Match technicians to jobs based on certifications, experience, and proximity. Drag-and-drop reassignment.

Geofence-based arrival detection. Auto-log service start/end times with GPS proof.

Track van stock per technician. Auto-reorder alerts when parts drop below threshold.

First-time fix rate, mean time to resolve, and technician utilisation dashboards.